Release 3 2026 – Production (O2) – Implementation – October 10, 2026

Scheduled Maintenance Report for FEPOC Status Page

Completed

What is Happening?
Release 3 2026 changes were implemented successfully.

Who is Affected?
All Plans.

How This Impacts You
All online systems will resume the normal schedule.
Posted Oct 10, 2026 - 21:43 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 10, 2026 - 01:30 EDT

Scheduled

Plan Impact
Plans and partners will be experiencing full system unavailability.

What Is Happening?
The Release 3 2026 Production (O2) Environment Implementation will occur on Saturday, October 10 from 1:30 a.m. through 11:59 p.m. Eastern Time (ET).

Who Is Affected?
All Plans

How This Impacts You
On Saturday, October 10, all products will be unavailable until the conclusion of Release 3 2026 Implementation into Production (O2).

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Oct 05, 2026 - 15:18 EDT
This scheduled maintenance affected: Enterprise Products (Prod) (Claims Audit Monitoring Tool (CAMT) (Prod), Quality Assurance Review (QAR) (Prod), Self-Service Reporting (Prod), Compass (AI chatbot), FEPOC BlueWeb (Prod)), Enrollment (Prod) (FEPDirect Enrollment (Prod), Enrollment Core Processor (Prod), Fulfillment (Prod), Intake & Workflow (Prod), Integrated Distributions (Prod), FEPDirect Retrieval (Prod)), Data Products (Prod) (Claims Processing (Prod), DataBasics (Prod), Customer Service (Prod), Field Services (Prod), Telephone Consumer Protection Act (TCPA) (Prod), FEP® BlueExchange® Reporting), Claims (Prod) (Claim Adjudication Engine (CAE) (Prod), Claims Intake Processor (Prod), Post Adjudication Manager (PAM) (Prod), FEPDirect Claims (Prod), FEPDirect Retrieval (Prod)), Customer and Member Services (Prod) (CareCoordination360 (Prod), Inquiry360 (Prod), Member360 (Prod), Communication and Engagement Center / SMC (Prod), Customer eService (Prod), Member Services Exchange Hub (Prod)), and Data Exchange (Prod) (Bulk Batch (Plans and BCBSA FEP) (Prod), Bulk Batch -Third Party (Prod), B2B HIPAA Exchange (Prod), BlueExchange® (BX) (Prod), FEPExpress Messaging Services (FEMS)(Prod), Application Programming Interface Manager (APIM) (Prod), External/Internal APIs (Prod), COB Smart Integration (Prod), Medicare Plan Integration & CMS Exchange (Prod)).