Planned Emergency System Maintenance - Load Balancing Systems

Scheduled Maintenance Report for FEPOC Status Page

Completed

The scheduled maintenance has been completed.
Posted Oct 21, 2025 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2025 - 22:00 EDT

Scheduled

What Is Happening?
The FEPOC will be performing emergency maintenance on our load balancing infrastructure starting at 10:00 p.m. Eastern Time. This urgent security update addresses vendor-identified software vulnerability that could impact our overall security posture.

How This Impacts You
No disruption to customer-facing services is expected. We will temporarily route traffic through our secondary load balancer while closely monitoring system performance. If any issues arise, traffic will be immediately switched back to the primary load balancer.

Current Status
A follow-up confirmation update will be posted after the maintenance window has concluded and stability has been verified.

Thank you for your understanding as we take decisive action to safeguard system stability and security.

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Oct 20, 2025 - 18:17 EDT
This scheduled maintenance affected: Customer and Member Services (Prod) (Inquiry360 (Prod)), Enterprise Products (Prod) (FEPOC BlueWeb (Prod)), and Data Exchange (Prod) (External/Internal APIs (Prod)).