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System Alert: FEP® Insights – Production (O2) – Daily Data-Load Delays

Incident Report for FEPOC Status Page

Resolved

What Is Happening?
The FEPOC resolved the delay in the Daily Claims and Enrollment Data Loads in FEP® Insights.

How This Impacts You
All transactions in Claim processing, Field Services, TCPA, Audit IQ SSR and the Claim Timeliness data products are current as of October 16, 2025.

Current Status
This issue is resolved. We will continue to monitor performance.

Posted Oct 17, 2025 - 14:30 EDT

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FEP, Federal Employee Program and FEP Operations Center are the lawful trademarks of the Blue Cross and Blue Shield Association and are used by the Service Benefit Plan Administrative Services Corporation with permission.
FEPOC is a service mark of the Blue Cross and Blue Shield Association and is used by the Service Benefit Plan Administrative Services Corporation with permission.

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