Planned Emergency System Maintenance – Firewall Systems

Scheduled Maintenance Report for FEPOC Status Page

Completed

The scheduled maintenance has been completed.
Posted Sep 24, 2025 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2025 - 19:00 EDT

Scheduled

What Is Happening?
The FEPOC will be performing emergency maintenance on our firewall infrastructure starting at 7:00 PM ET. This maintenance is required to address a vendor-identified software issue that has the potential to impact outbound traffic.

How This Impacts You
During this time, no disruption to customer-facing services is anticipated and the maintenance will involve failover testing to our secondary firewall and close monitoring of traffic flows.

Note: if any issues are detected, traffic will be reverted to the primary firewall immediately.

Current Status
A confirmation update will be posted once the maintenance window has concluded and stability has been verified.

We appreciate you're understanding as we take these proactive steps to maintain system stability and security.

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Sep 24, 2025 - 17:43 EDT
This scheduled maintenance affected: Data Exchange (Prod) (BlueExchange® (BX) (Prod), FEPExpress Messaging Services (FEMS)(Prod)) and Customer and Member Services (Prod) (Customer eService (Prod)).