System Alert: Member360 - Production (O2) - Performance Issue – Resolved

Incident Report for FEPOC Status Page

Resolved

Current Status
Multiple plans previously reported slowness and performance issues with the Member360 application in production. The issue has now been resolved, and application performance has returned to normal. We will continue to monitor it closely.

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Oct 16, 2026 - 11:36 EDT
This incident affected: Customer and Member Services (Prod) (Member360 (Prod)).
← Current Status Powered by Atlassian Statuspage

FEP, Federal Employee Program and FEP Operations Center are the lawful trademarks of the Blue Cross and Blue Shield Association and are used by the Service Benefit Plan Administrative Services Corporation with permission.
FEPOC is a service mark of the Blue Cross and Blue Shield Association and is used by the Service Benefit Plan Administrative Services Corporation with permission.