System Alert: Member360 - Production (O2) - Intermittent Slowness

Incident Report for FEPOC Status Page

Resolved

Current Status
The issue has been resolved, and the Member360 application has returned to normal operation. We will continue to monitor system performance.

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Oct 20, 2026 - 12:13 EDT

Investigating

Plan Impact
Plans and partners are experiencing Intermittent slow system performance.

What Is Happening?
The FEPOC is investigating an intermittent slowness issue with Member360 in the Production (O2) environment. 

Who Is Affected?
All Plans

How This Impacts You
Plans are experiencing slowness and intermittent access issues.

Current Status
We are addressing this issue, and an update will be provided when it is resolved. 

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Posted Oct 20, 2026 - 11:49 EDT
This incident affected: Customer and Member Services (Prod) (Member360 (Prod)).
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