System Alert: Standard 837 Bulk Claims Processing Delays – Production – Availability
Incident
Report for FEPOC Status Page
Resolved
What Is Happening?
The FEPOC resolved an issue causing a delay with Standard 837 Bulk Claims Processing in the Production environment.
Note: There is a backlog of the Claims that need to be processed from this morning.
Who Is Affected?
All Plans
How This Impacts You
After the backlog of Claims are completed, Plans can view Standard 837 Bulk claims and receive their associated 837 EDI Acknowledgements and Claim Responses Records.
Current Status
The issue is resolved. We will continue to monitor system performance.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
The FEPOC resolved an issue causing a delay with Standard 837 Bulk Claims Processing in the Production environment.
Note: There is a backlog of the Claims that need to be processed from this morning.
Who Is Affected?
All Plans
How This Impacts You
After the backlog of Claims are completed, Plans can view Standard 837 Bulk claims and receive their associated 837 EDI Acknowledgements and Claim Responses Records.
Current Status
The issue is resolved. We will continue to monitor system performance.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Investigating
Plan Impact
Plans and partners are experiencing system unavailability.
What Is Happening?
The FEPOC is investigating an issue causing a delay with Standard 837 Bulk Claims Processing in the Production environment.
Who Is Affected?
All Plans
How This Impacts You
Users may experience delays when viewing Standard 837 Bulk claims and receiving their associated 837 EDI Acknowledgements and Claim Responses Records.
Current Status
We are addressing this issue, and an update will be provided when it is resolved.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Plans and partners are experiencing system unavailability.
What Is Happening?
The FEPOC is investigating an issue causing a delay with Standard 837 Bulk Claims Processing in the Production environment.
Who Is Affected?
All Plans
How This Impacts You
Users may experience delays when viewing Standard 837 Bulk claims and receiving their associated 837 EDI Acknowledgements and Claim Responses Records.
Current Status
We are addressing this issue, and an update will be provided when it is resolved.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
This incident affected: Data Exchange (Prod) (Bulk Batch (Plans and BCBSA FEP) (Prod)).