System Alert: FEPDirect Claims and Workflow Applications – Production – Slowness
Incident
Report for FEPOC Status Page
Resolved
What Is Happening?
The FEPOC resolved the slowness and timeouts that were occurring in the FEPDirect Claims and Workflow applications in the Production (O2) environment.
Who Is Affected?
All Plans
Current Status
This issue is resolved. We will continue to monitor performance.
The FEPOC resolved the slowness and timeouts that were occurring in the FEPDirect Claims and Workflow applications in the Production (O2) environment.
Who Is Affected?
All Plans
Current Status
This issue is resolved. We will continue to monitor performance.
Identified
Plan Impact
Plans and partners are experiencing Slow system performance
What Is Happening?
The FEPOC is investigating reported slowness in the FEPDirect Claims and Workflow applications in the Production (O2) environment.
Who Is Affected?
All Plans
How This Impacts You
Plan users are experiencing slowness, timeouts and receiving blank pages in FEPDirect Claims and Workflow application.
Current Status
We are addressing this issue, and an update will be provided when it is resolved.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
Plans and partners are experiencing Slow system performance
What Is Happening?
The FEPOC is investigating reported slowness in the FEPDirect Claims and Workflow applications in the Production (O2) environment.
Who Is Affected?
All Plans
How This Impacts You
Plan users are experiencing slowness, timeouts and receiving blank pages in FEPDirect Claims and Workflow application.
Current Status
We are addressing this issue, and an update will be provided when it is resolved.
For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.
This incident affected: Claims (Prod) (FEPDirect Claims (Prod)) and Enrollment (Prod) (Intake & Workflow (Prod)).