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System Alert: MyBlue® Customer eService Application – Production (O2) – Slowness

Incident Report for FEPOC Status Page

Resolved

What Is Happening?
The FEPOC resolved the timeout and login issues in MyBlue® Customer eService in the Production (O2) environment.

Who Is Affected?
All Plans

How This Impacts You
Users are able to login and access the application now.

Current Status
This issue is resolved. We will continue to monitor performance.

For questions or assistance, please visit the Technical Support page on FEPOC BlueWeb.

Posted Oct 23, 2025 - 16:26 EDT

This incident affected: Customer and Member Services (Prod) (Customer eService (Prod)).

← Current Status Powered by Atlassian Statuspage

FEP, Federal Employee Program and FEP Operations Center are the lawful trademarks of the Blue Cross and Blue Shield Association and are used by the Service Benefit Plan Administrative Services Corporation with permission.
FEPOC is a service mark of the Blue Cross and Blue Shield Association and is used by the Service Benefit Plan Administrative Services Corporation with permission.

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